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Diploma in Skills Malaysia (DKM)
After Sales - Service Operation Level 4

Course Structure And Modules

      1. Rules & Regulations Compliance Monitoring
      2. Human Capital Requirements Coordination
      3. Business Strategy Implementation
      4. Facilities & Inventory Utilisation Coordination
      5. Quality Customer Service Implementation

 

Duration: 15 months (12 months training + 3 months internship)


Admission Requirements: Completed SKM Level 3


Fees: RM 9,500

Financial Aid : PTPK, Sponsorship or Self-funding


Career Opportunity:

Service Executive


JPK : G452-002-4:2017


All information is correct at the time of publication, but is subject to change in the interest of continuing improvement.

Diploma in Skills Malaysia (DKM)
After Sales - Service Operation Level 4 (Single-Tier)

Course Structure And Module

  1. Automotive Workshop Practises
  2. Engine Cooling System Rectification Work
  3. Vehicle Engine Overhauling
  4. Petrol Gasoline Fuel Injection System Rectification Work
  5. Diesel Fuel System Rectification Work
  6. Vehicle Electrical And Electronic System Rectification Work
  7. Vehicle Chassis Electrical System Servicing
  8. Exhaust System Rectification Work
  9. Clutch System Rectification Work
  10. Manual Transmission Unit Overhauling
  11. Manual Transaxle Unit Overhauling
  12. Automatic Transmission Unit Overhauling
  13. Automatic Transaxle Unit Overhauling
  14. Rear And Front Axle Rectification Work
  15. Suspension System Rectification Work
  16. Manual Steering System Rectification Work
  17. Power Steering System Rectification Work
  18. Tyres Balancing And Wheel-Alignment Rectification Work
  19. Brake System Rectification Work
  20. Vehicle Air Conditioning Rectification Work
  21. Workshop Administration And Supervision
  22. Petrol Gasoline Engine Management System Diagnostic
  23. Diesel Engine Performance Diagnostic
  24. Electronic Control Transmission Or Transaxle Diagnostic
  25. Antilock Braking System (Abs) Diagnostic And Rectification
  26. Turbocharger System Rectification Work
  27. Vehicle Test Drive
  28. Supplementary Restraint System (Srs), Airbag Installation And Diagnostic
  29. Rules & Regulations Compliance Monitoring
  30. Human Capital Requirements Coordination
  31. Business Strategy Implementation
  32. Facilities & Inventory Utilisation Coordination
  33. Quality Customer Service Implementation

Duration: 30 months (27 months training + 3 months internship)


Admission Requirements: Able To Write, Read , Calculate And Pass Admission Test

Age: 17 above


Fees: RM 24,000

Financial Aid : PTPK, Sponsorship or Self-funding


Career Opportunity:

Service Executive


JPK : G452-002-4:2017


All information is correct at the time of publication, but is subject to change in the interest of continuing improvement.

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